1. Introduction
Welcome to ReddBoss ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, name)
- Business information (website URL, industry, niche)
- Payment information (processed securely by Stripe)
- Project settings and preferences
- Communications with our support team
2.2 Information We Collect Automatically
- Public Reddit posts and comments from subreddits you specify
- Usage data (features used, pages viewed, time spent)
- Device information (browser type, IP address, operating system)
- Cookies and similar tracking technologies
2.3 Reddit Data
We only collect publicly available Reddit data from the subreddits you configure. We do not access your Reddit account, private messages, or any non-public Reddit data.
3. How We Use Your Information
- Provide and maintain our lead generation and AI reply services
- Identify relevant subreddits and leads for your business
- Generate AI-powered reply suggestions
- Process payments and manage subscriptions
- Send service updates and important notifications
- Improve our AI algorithms and service quality
- Provide customer support
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: Stripe for payment processing, hosting providers for data storage, AI service providers for reply generation
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security audits and updates
- Access controls and authentication requirements
- Secure payment processing through Stripe (PCI DSS compliant)
6. Your Rights (GDPR Compliance)
If you are in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Request transfer of your data
- Restriction: Request limitation of data processing
- Objection: Object to certain data processing activities
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at help.reddboss@gmail.com
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account cancellation, we retain data for 30 days, then permanently delete it unless legally required to retain it longer.
8. Cookies
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze usage patterns and improve our service
- Provide personalized experiences
You can control cookies through your browser settings, but disabling cookies may limit functionality.
9. Third-Party Links
Our service may contain links to Reddit and other third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or through our service. Continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this privacy policy, please contact us: